Glenna Kaiser, CMT
Massage for Pain Management and Stress Relief

Policies

 

CANCEL/NO SHOW

If you cannot keep your scheduled appointment, please call me as soon as possible. If you cancel without proper notice (at least six hours) or make no effort to contact me at all (no show), you will be asked to prepay for all future appointments.

LATE ARRIVALS

All sessions will start on time, with or without the client. Depending upon how late you arrive, I will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan accordingly and be on time.

SICKNESS / ILLNESS

Please do not schedule or keep an appointment if you are not feeling well. It is very inconsiderate to knowingly expose your therapist and other clients to any illness you may be experiencing. Massage during illness may exacerbate your symptoms and make you feel worse. Massage will not be performed on clients who are ill, and the office cancelation policy will be implemented.

INAPPROPRIATE BEHAVIOR

Any illicit or sexually suggestive remarks or advances will not be tolerated and will result in immediate termination of the session. You will be charged in full for the appointment. The incident will be reported to the local police department.